The Four Seasons Recreation (referred to as "we," "us," or "our") is committed to protecting the privacy and security of our guests, website visitors, and customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our hotel, use our website, or interact with us in any way.
1. Information We Collect
We may collect personal information from you in the following ways:
1.1 Information You Provide
•
Reservation Details: Name, email address, phone number, payment information, and any preferences or requests related to your stay.
•
Contact Forms: Information provided when you contact us via our website, email, or phone.
•
Feedback and Surveys: Information shared through surveys, feedback forms, or reviews.
•
Check-In/Check-Out: Passport details, government-issued IDs, and other regulatory requirements.
1.2 Automatically Collected Information
•
Device Information: IP address, browser type, operating system, and device type.
•
Usage Data: Pages viewed, time spent on the website, and navigation patterns.
•
Cookies and Tracking Technologies: Information collected via cookies, beacons, and similar technologies to enhance user experience.
1.3 Third-Party Information
We may receive information about you from third-party sources such as travel agencies, booking platforms, or social media platforms if you interact with us through these channels.
2. How We Use Your Information
We use your personal information for the following purposes:
•
To Process Reservations and Bookings: Ensuring your stay is seamless and personalized.
•
Customer Service: Responding to inquiries, complaints, and requests.
•
Marketing and Promotions: Sending you offers, promotions, and updates about our services (with your consent where required).
•
Legal Compliance: Complying with applicable laws, regulations, and legal processes.
•
Enhancing User Experience: Improving our website, services, and facilities based on user interactions and feedback.
3. Sharing Your Information
We may share your personal information in the following circumstances:
•
Service Providers: Third-party vendors who assist with payment processing, IT services, marketing, and customer support.
•
Legal Obligations: When required by law, court orders, or to protect our rights and property.
•
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
We do not sell your personal information to third parties.
4. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the retention period expires, we securely delete or anonymize your information.
5. Your Rights
You have the following rights concerning your personal information:
•
Access: Request a copy of the personal information we hold about you.
•
Correction: Request corrections to inaccurate or incomplete information.
•
Deletion: Request the deletion of your personal information, subject to legal obligations.
•
Opt-Out: Withdraw consent for marketing communications or object to specific data processing activities.
•
Data Portability: Request a copy of your data in a machine-readable format.
To exercise these rights, please contact us using the details provided below.
6. Security Measures
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, use, disclosure, or destruction. These include:
•
Encryption of sensitive data.
•
Regular security audits and monitoring.
•
Restricted access to personal information.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze website performance, and deliver targeted advertisements. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child’s personal information has been collected, we will delete it promptly.
10. International Data Transfers
If you are accessing our services from outside Country, your information may be transferred to and processed in a country with different data protection laws. We ensure appropriate safeguards are in place to protect your information.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the revised effective date.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
•
The Four Seasons Recreation
•
Address: THE FOUR SEASONS RECREATION
X-20/21, M I D C AREA, AJANTA ROAD,
BEHIND RAYMOND LTD.
JALGAON – 425 003
•
Phone: +91 8007810044, 0257-2210728
•
Email: info@fourseasonsrecreation.com
By using our services or providing your information, you agree to this Privacy Policy.
Last Updated: 20-01-2025
